 Electronic Claim Files
ChiroTrack® Overview
ChiroTrack® is a state-of-the-art web-based application that will allow you to electronically send your CNC claims directly to CNC from your practice management software system, via the Internet. ChiroTrack® is ONLY for your CNC claims, not your Medicare, Medicaid, etc. ChiroTrack® is designed to work with all practice management software systems, provided the system can create an electronic file (either HCFA 1500 print image or an 837p HIPAA file). It is an easy and HIPAA compliant way to deliver your claims to CNC and get your CNC claims paid faster.
ChiroTrack® was designed to streamline the claim filing process in order to receive prompt payment; as well as assist offices in reducing their claim submission costs. The ChiroTrack® software is free for all CNC providers! Submitting claims electronically saves your office the cost of purchasing paper forms and the postage to mail them. Additionally, ChiroTrack® will further reduce your clearinghouse costs since you will no longer need to pay your clearinghouse to “drop your claims to paper” or pay them to electronically transmit your “CNC” claims! By using ChiroTrack®, your costs for submitting CNC claims are minimal!
ChiroTrack® has many great features! It was designed to be extremely easy to use. There is also a helpful User Manual that will guide you through this easy-to-use system should you need assistance. Additionally, CNC will be there to assist you with any of your questions!
Some of the great features of ChiroTrack® are:
- Provides you with the total number of claims that you submitted each day.
- Provides you with the total number of claims that were successfully processed through CNC.
- Easily identifies all claims that contain errors.
- Gives you a written explanation regarding each error
- Where applicable, highlights the appropriate box on the HCFA 1500 that needs correction.
- Allows you to quickly correct any errors and resubmit the claim.
- Informs you of the date and time the claims were processed.
- Provides useful management information such as:
- Daily totals of claims submitted to each insurance carrier
- Total dollar amount of those claims for each insurance company
ChiroTrack® includes advanced data validations (edits) to capture any claims with missing or invalid information and easily allows you to quickly correct the errors and resubmit the claim. ChiroTrack® will display an electronic HCFA 1500 claim form on your computer screen and will inform you of the specific reason a claim is rejected (such as a missing date of birth or missing CPT code). The error reason and the error on the HCFA 1500 are indicated in red text; making it easy to identify the reason for the rejection and allows you to quickly and efficiently correct the claim and resubmit.
Making the most of available technology, saving you valuable time and reducing your costs are the reasons ChiroTrack® was designed.
If you have any questions about electronic claims filing, please contact one of our ChiroTrack Representative
on our toll- free number 1-(877) 426-2411and they will be happy to assist you!
Ms. Cindy Current ext 125
Ms. Stacy O'dowd ext 122
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